Privacy Policy

Controller and data protection officer

The individual responsible for the processing of personal data on this website is:

Data Innovation S.L.

C. Pere IV 148B 3.2 , 08005, Barcelona, Spain

Phone: +34 610199993

E-mail: contact@datainnovation.io

If you have any specific questions regarding data protection, you can also contact our Data Protection Officer at any time under privacy@datainnovation.io

Definitions

The data protection declaration of Data Innovation S.L. is based on the terms used by the European legislator found within the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

1. Personal data: Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Data subject: The ‘Data subject’ is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
3. Processing: Processing refers to any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
4. Restriction of processing: Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
5. Profiling: Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
6. Pseudonymisation: Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
7. Controller or controller responsible for the processing: Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
8. Processor : Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
9. Recipient: Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
10. Third party: Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
11. Consent: Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Collection and use of non-personal data

If you use this website without transmitting data to us in any other way (e.g. by registration), we only collect technically necessary data which is automatically transmitted to our server by your browser (e.g. browser type/browser version, operating system used, referrer URL, pages called up, length of visit, IP address, date and time of enquiry). This is technically necessary in order to display our website to you. As far as personal data is concerned, Art. 6 (1) lit. f GDPR is the legal basis for the collection. This data will not be combined with other sources of data. We reserve the right to examine this data in retrospect, if we become aware that it has been used for unlawful purposes.

Collection and use of personal data

We only collect and process the personal data (e.g. name, address, email) that you provide to us upon registration, when you order products or services, or when you make enquiries, and only insofar as this is required to substantiate, to establish the content of the legal relationship, or to change the legal relationship. After the contract has been executed, your data will be deleted with regard to the statutory safe-keeping duties, provided that you have not expressly agreed to the further use of this data. We, and persons instructed by us, shall not forward your personal data to third parties without your consent or a relevant official order.

When you register to set up a new customer account, the data that you enter will be permanently stored in our database. You may request your data and your profile/account be deleted at any time.

Storage period

We only process and store your data for as long as is necessary for processing or to comply with legal obligations. Your data will be blocked or deleted after the processing purpose has ceased to apply. If, in addition, legal obligations for storage exist, we block or delete your data at the end of the legal storage periods.

Rights of the data subject

1) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

2) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

• the purposes of the processing;
• the categories of personal data concerned;
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
• the existence of the right to lodge a complaint with a supervisory authority;
• where the personal data are not collected from the data subject, any available information as to their source;
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

3) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

4) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

• The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data have been unlawfully processed.
• The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Data Innovation S.L., he or she may, at any time, contact any employee of the controller. An employee of Data Innovation S.L. shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of Data Innovation S.L. will arrange the necessary measures in individual cases.

5) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful, and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
• The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
• The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Data Innovation S.L., he or she may at any time contact any employee of the controller. The employee of Data Innovation S.L. will arrange the restriction of the processing.

6) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit that data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of Data Innovation S.L.

7) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

Data Innovation S.L. shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If Data Innovation S.L. processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Data Innovation S.L. to the processing for direct marketing purposes, Data Innovation S.L. will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Data Innovation S.L. for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of Data Innovation S.L. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

8) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Data Innovation S.L. shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of Data Innovation S.L.

9) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of Data Innovation S.L.

Right to complain to a data protection authority

If you have cause to complain on account of the processing of your data by Datainnovation.com, you can at any time also contact the responsible data protection authority as the supervisory authority.

ICO

Wycliffe House, Water Ln, Wilmslow SK9 5AF, United Kingdom

Tel.: +44 0303 123 1113

Cookies and other Tracking Technologies

Some of our services require the use of “cookies”. Cookies are small quantities of data, which your Internet browser saves onto your computer. Cookies may store information about your visit to our website. For instance, as a result of this data, information may be displayed on the site that is tailored to your interests. Functionality include:

• Assisting in registration, login, and your ability to provide feedback;
• Assisting you in navigation;
• Analyzing your use of our products, Services or applications;

Most browsers are set by default in such a way that they accept cookies. However, you can configure your browser so that it rejects cookies or requests prior confirmation from you before it stores cookies. The help function in the menu list of most web browsers explains to you how you prevent your browser from accepting new cookies, how you can set your browser to alert you if you receive a new cookie. It also tells you how you can delete any previous cookies and how you can block all future cookies.

However, if you reject cookies you may not be able to use all of the features and functionalities of our site.

Integration of technology of third parties

On our website we integrate services and/or libraries of third parties such as Hubspot in order to optimise customer experience. In doing so, resources of these providers are accessed from external servers (and thereby data transmitted, e.g. IP address) which may be located outside the European Union. We have no influence over the data collected and the data processing methods, nor do we know the full extent of the data collection, the purposes of the processing or the storage periods. You will find more information on the purpose and scope of the data collection and its processing by these third parties in the respective data protection policies of these providers. You can also find further information there about your rights and about how to adjust your settings to protect your privacy.

Amazon Web Services

We host our systems at Amazon Web Services (Germany), Inc., 410 Terry Avenue North, Seattle WA 98109, USA (“AWS”). For technical reasons, the infrastructure may be serviced from the US. AWS has submitted to the EU-US Privacy Shield. The legal basis of the aforementioned data processing is Art. 6 para. 1 f) GDPR based on our legitimate interest. We want to provide you with the technical infrastructure to offer our products and services.

For more information, see the AWS privacy policy: https://aws.amazon.com/de/privacy/?nc1=f_pr

Calendly

We use Calendly to schedule our meetings. Calendly works with your calendar to automatically check availability and helps us connect with our best contacts, prospects and clients.

The data protection provisions published by Calendly, which is available under:

LinkedIn

Our website uses features of the LinkedIn network. The processing is based on Art. 6 para. 1 f) GDPR. Providers is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States. Each time you visit one of our pages that contains LinkedIn features, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. If you click LinkedIn’s “Recommend Button” and are logged in to your LinkedIn account, LinkedIn will be able to associate your visit to our website with you and your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn.

For more information, see the LinkedIn privacy statement at: https://www.linkedin.com/legal/privacy-policy

Hubspot

For the sake of transparency, we point out that we use the Customer Relationship Management (CRM) tool – Hubspot, to manage the collected data. Hubspot itself does not collect personal information but allows us to efficiently manage the information we collect, as well as to comply with your rights under Section 7 of this Privacy Policy. 

We trust the reliability and IT and data security of hubspot.com. Hubspot.com is certified under the US-EU Privacy Shield, and is committed to complying with EU privacy standards. In addition, we have completed a Data Processing Agreement with Hubspot.com. This is a contract in which Hubspot.com is committed to protecting our users’ privacy, processing it on our behalf in accordance with its privacy policy and, in particular, not disclosing it to third parties.

You can view hubspot.com’s privacy policy at https://legal.hubspot.com/product-privacy-policy

SLACK

We use slack. Your consent is the legal basis for the processing of the data entered by you and your message to us. In addition to the data that you actively transmit to us, we also process personal data that is transmitted to us in the course of the transmission of messages in connection with the chat (e.g. IP address, date and time). We use your data to carry out the chat and to improve our services. Slack Technologies is certified under the Privacy Shield agreement and is committed to complying with EU data protection regulations. With the chat button on our web pages you start the real-time chat and thereby also consent to the processing of your personal data by Nicer LCC and Slack Technologies as well as the transmission of all entries to the USA.

You can view Slack’s privacy policy and GDPR commitment at https://slack.com/intl/de/privacy-policy and https://slack.com/intl/de/gdpr respectively.