CRM Optimization.
We transform data into business insights. This approach will allow you to generate better business opportunities leaving intuition and sensations behind and create strategies and decision making based on proven evidence.
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¿What is included in the CRM Optimization service?
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CRM optimization is a key activity that brings productivity improvement, decision making based on data rather than intuition, generation of new business opportunities and improved customer experience.
Our CRM optimization practice covers all the CRM software integration and services necessary for you to meet all your customers’ needs.
Some of the areas in which we excel are:
0.1
BI & Analytics
We facilitate the conversion of data into strategic assets in order to help you maximize profit and optimize results.
What does it include?
- Selection of the right tools leveraging our expertise in all BI products.
- Design and development of advanced dashboard reports and visualizations.
- Standard reports for reporting.
0.2
Data Engineering
We establish a solid data management strategy and roadmap and link your business objectives to your data with the goal of helping stakeholders use that data to achieve those objectives.
What does it include?
- Access to a unified view of data.
- Customized interfaces to applications and systems.
- Consultation on industry standards and best practices.
0.3
Data Science
We use data science solutions to harness the power of predictive analytics and gain insights to reduce churn and maximize customer acquisition. We help our clients solve complex data challenges, predict demand, improve customer satisfaction and guide business strategies.
What does it include?
- Building statistical models and custom algorithms.
- Leveraging advanced customer analytics.
- Designing and deploying intelligent insights through dashboards.