Florin Armasu

Task Mining: Unveiling New Process Optimization Opportunities – Industry Report

The Human Impact of Digital Transformation: A Perspective from Coaching and Human Resources Management In the midst of an era dominated by accelerated technological advancements, such as task mining and digital transformation, it is crucial to focus our attention not only on operational efficiency and process optimization but also on the human impact of these […]
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AI-Driven Success: Over 1000 Customer Transformation and Innovation Stories

From my position as CEO, adapting and integrating artificial intelligence (AI) and data analysis technologies into our organization is not just a line of action, but a central strategy for optimization and continuous growth. By sharing our experience, I hope to provide a practical framework that other companies can adapt to enhance their customer relationship […]
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After-Hours Customer Relationship Management

Title: Business Process Transformation Through Data Use: A Business Optimization Perspective Introduction: In the current era, characterized by unstoppable technological advancement and increasing market competitiveness, companies face the challenge of continually reinventing their operations. Data analysis has become a crucial tool for the transformation of business processes, enabling optimization that ranges from improving internal efficiency […]
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