Email Design, UX & Conversion

Scaling Human Touch in Luxury Retail with AI

Are your luxury retail customers unsubscribing after AI-powered “personalization”? Some brands see customer lifetime value drop by 30% when automated systems replace human interaction in CRM. Scaling human touch in retail requires a strategy that focuses on customer experience and data privacy, not just algorithms. This disconnect creates churn. One client saw a 18% increase […]
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Estrategia de Datos para Personalización y Retención - Photo by AS Photography

Scaling Personalization with CDP Implementation

Scaling Personalization with CDP Implementation Are you throwing money at a Customer Data Platform (CDP), hoping it will magically boost customer lifetime value, but instead you’re left wondering where all the ROI went? You are not alone. Successfully scaling personalization requires a data-driven strategy where the platform is the engine, not the destination. It’s not […]
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