Data Strategy & Analytics

Data Strategy & Analytics

Email Marketing KPIs That Matter in Practice: Lessons from High-Volume Senders

Most email marketing dashboards are vanity museums. Open rates displayed proudly, click rates trending “up and to the right,” and somewhere beneath six tabs, the metric that actually pays salaries sits ignored. After years building Tableau dashboards that connect CRM data to business outcomes for senders pushing millions of messages daily, I can tell you […]
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Achieving CRM and CDP Data Interoperability

Achieving CRM and CDP Data Interoperability

A large email marketing platform, managing over 1 billion emails per month, faces similar challenges in achieving CRM and CDP data interoperability for consistent customer engagement across channels. Spending more on CRM and CDP integration but seeing flat or declining customer engagement? Many companies invest heavily in CRM and CDP data interoperability only to find […]
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