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Insights & Expertise

Human+AI, data, CRM and intelligent systems: what we learn building and operating, and the studies we publish.

Interactive AMP Emails for B2B: Is the Investment Worth It in 2025?
Email Design, UX & Conversion

Interactive AMP Emails for B2B: Is the Investment Worth It in 2025?

Embedding interactive event registrations and real-time forms directly inside Gmail and Yahoo Mail can significantly reduce friction for B2B audiences. We analyze whether the resulting engagement boost justifies the implementation complexity and fallback requirements compared to standard personalization strategies in 2025.

4 Jul 2025 Read more →
Implied vs. Explicit Consent in Email Marketing: Avoiding GDPR Fines in 2025
Privacy, Trust & Digital Ethics

Implied vs. Explicit Consent in Email Marketing: Avoiding GDPR Fines in 2025

New 2024 rulings from the Spanish AEPD clarify the precise boundary between valid implied consent for B2B contacts and the mandatory explicit opt-in required by the ePrivacy Directive. We provide a practical decision framework to help your team self-audit data practices and prevent severe GDPR fines in 2025.

3 Jul 2025 Read more →
Data Pseudonymisation in CRM: Techniques, Use Cases and When to Apply Them
Privacy, Trust & Digital Ethics

Data Pseudonymisation in CRM: Techniques, Use Cases and When to Apply Them

Pseudonymisation under GDPR Article 4(5) reduces compliance risks by replacing direct identifiers with reversible tokens, distinct from irreversible anonymisation. Explore practical CRM implementation techniques like hashing and key separation to secure personal data while enabling safe analytics, system testing, and third-party sharing.

2 Jul 2025 Read more →
GDPR Due Diligence for Marketing Automation Vendors: The Complete Checklist
Privacy, Trust & Digital Ethics

GDPR Due Diligence for Marketing Automation Vendors: The Complete Checklist

Protect your organization from regulatory risk by rigorously auditing marketing automation vendors on critical GDPR requirements like data localization and breach notification SLAs. This guide reveals how to scrutinize Data Processing Agreements to spot dangerous compliance red flags before you commit to a contract.

1 Jul 2025 Read more →
Privacy-Enhancing Technologies in B2B Marketing: From Concept to Practice
Privacy, Trust & Digital Ethics

Privacy-Enhancing Technologies in B2B Marketing: From Concept to Practice

Identify which privacy-enhancing technologies are production-ready in 2025 as we distinguish essential tools like data clean rooms from experimental concepts. This analysis examines how Google Privacy Sandbox utilizes differential privacy and provides B2B teams with practical steps to secure their data collaboration strategies.

30 Jun 2025 Read more →
The ePrivacy Regulation: What Changes for B2B Email in Spain and How to Prepare
Privacy, Trust & Digital Ethics

The ePrivacy Regulation: What Changes for B2B Email in Spain and How to Prepare

Replacing Directive 2002/58/EC, the upcoming ePrivacy Regulation harmonizes email marketing rules with the GDPR while redefining consent requirements for corporate communications. Discover how the soft opt-in exemption applies to Spanish B2B outreach and learn specific steps to future-proof your contact lists before the new framework takes effect.

27 Jun 2025 Read more →