Martech & Industry Trends

Martech & Industry Trends

Leading Human-Centric Digital Transformation
04
Feb
By

Leading Human-Centric Digital Transformation

Are more than 70% of your employees failing to complete digital training, despite initial enthusiasm? Many companies see employee skills stagnate even after significant investment in a human-centric digital transformation strategy. This gap reveals a core problem: focusing on tools, not people. The promise of streamlined HR processes via AI often collides with the reality: […]
Read more
Reclaiming the Marketplace Customer Journey
01
Feb
By

Reclaiming the Marketplace Customer Journey

Are you watching up to 30% of customers acquired through marketplaces never making a second purchase directly from you? This stagnation highlights a critical need for reclaiming marketplace customer journey control and building direct relationships to improve customer lifetime value. Luxury retailers can improve customer lifetime value by shifting focus from third-party platforms to owned […]
Read more