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Insights & Expertise

Human+AI, data, CRM and intelligent systems: what we learn building and operating, and the studies we publish.

Atlas: The Browser That Turns the Web Into a Conversation (and Your Tabs Into an Agent)
AI & Business Automation

Atlas: The Browser That Turns the Web Into a Conversation (and Your Tabs Into an Agent)

Atlas: The Browser That Turns the Web Into a Conversation (and Your Tabs Into an Agent) Are your CRM team members still spending 60% of their day switching between tabs to piece together customer journeys? An AI agent browser for productivity, like the new OpenAI Atlas browser, promises to cut that time drastically. Built on […]

31 Oct 2025 Read more →
Anthropic Launches Skills: Claude’s New Superpower
AI & Business Automation

Anthropic Launches Skills: Claude’s New Superpower

Are your CRM agents overwhelmed by routine tasks, costing you billable hours? Many firms see custom AI agents as a solution. Yet, deploying secure custom AI agents often leads to a new problem: maintaining data security while scaling personalized assistance across departments. The promise of tailored AI can quickly turn into a compliance nightmare without […]

31 Oct 2025 Read more →
Lovable and Shopify: Where Code Meets Commerce
Martech & Industry Trends

Lovable and Shopify: Where Code Meets Commerce

Lovable and Shopify: Where Code Meets Commerce Stuck waiting weeks for simple Shopify theme updates? Losing sales because you can’t quickly implement A/B tests on your product pages? Many Shopify merchants face these exact frustrations. They’re forced to choose between expensive agency retainers and wrestling with Liquid code. This can seriously reduce Shopify development bottlenecks. […]

31 Oct 2025 Read more →
How and Why Millions Have Made AI Their Personal Assistant
AI & Business Automation

How and Why Millions Have Made AI Their Personal Assistant

Are your employees using ChatGPT without telling you? You’re not alone. Many leaders are blind to a growing “shadow AI workforce” within their organizations. Data Innovation has seen a 20% rise in security audits triggered by unexpected AI tool usage in the last quarter alone. That gap between official policy and employee behavior creates both […]

31 Oct 2025 Read more →
Madrid and Cloudera to Create Europe’s Largest Public AI Laboratory
AI & Business Automation

Madrid and Cloudera to Create Europe’s Largest Public AI Laboratory

Madrid and Cloudera to Create Europe’s Largest Public AI Laboratory Are you struggling to unify data silos across different departments? Many public sector organizations face this challenge: fragmented data impedes efficient service delivery. The Community of Madrid and Cloudera are tackling this issue head-on. They’ve signed an agreement to launch the Madrid Data & AI […]

31 Oct 2025 Read more →
Al Andalus Innovation Venture 2025
CRM Optimization & Deliverability

Al Andalus Innovation Venture 2025

AI Business Use Cases ROI: Stop Pilots. Start Scaling. Are your AI “proof-of-concept” projects stuck in pilot purgatory? You’ve invested in machine learning, but struggle to translate algorithms into revenue. According to Gartner, 85% of AI projects fail to scale. This isn’t an AI problem; it’s a business use case problem. To achieve real AI […]

31 Oct 2025 Read more →