Insights & Expertise
Human+AI, data, CRM and intelligent systems: what we learn building and operating, and the studies we publish.
GDPR Email Marketing 2026 in Practice: Lessons from High-Volume Senders
GDPR email marketing 2026 is not getting simpler. Supervisory authorities issued over €2.9 billion in GDPR fines cumulatively through 2024, and email-related consent violations continue to appear in roughly 30% of enforcement actions. If you send at volume – whether that’s 500,000 or 500 million emails per month – the rules have tightened, the tools […]
9 Deliverability Fixes Every Email Marketer Needs After DS2026
I was in the room when a deliverability engineer stood up at DS2026 and said, quietly, that DMARC p=reject was no longer advanced practice. It was the floor. Half the audience nodded. The other half went pale. That reaction tells you something. For years the industry talked about these authentication standards as aspirational. In 2026, […]
What 4 Billion Emails Taught Us About Content and Deliverability in 2026
SendPost analyzed 4 billion messages across 2025, and the headline number is blunt: emails with all HTTPS links hit a 98.1% delivery rate, while a single HTTP link in the body caused a measurable drop. LB Blair and Varun Jain presented the dataset at the Deliverability Summit 2026 in Barcelona, and the takeaways reshape what […]
The Three-Category Bounce Model That Changes How You Manage Your List
At Deliverability Summit 2026 in Barcelona, Syed Alam of Postmastery walked through a dataset where roughly 18% of addresses suppressed under a standard hard/soft model were still valid recipients. They had been removed because a 5xx code looked terminal, or because a 4xx kept repeating. Both assumptions were wrong, and both were costing senders revenue […]
ESP Migration Guide in Practice: Lessons from High-Volume Senders
Why ESP Migration Is One of the Riskiest Moves in Email Operations Switching your email service provider sounds straightforward on paper. You export your lists, configure your DNS records, and start sending from a new platform. In practice, high-volume senders regularly lose 20 to 40 percent of their deliverability gains during migrations gone wrong. Having […]
CRM Dashboard Tableau: Buyer Checklist for Enterprise Teams
Why Enterprise Teams Are Rethinking Their CRM Dashboard Strategy in 2025 The market for CRM-connected business intelligence has shifted dramatically. Salesforce’s acquisition of Tableau in 2019 set off a chain reaction that pushed every major BI vendor to deepen its CRM integration story. By 2024, Gartner’s Magic Quadrant for Analytics and Business Intelligence Platforms positioned […]
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