The AI Customer Segmentation CRM Playbook That Actually Works
You have half a million contacts in your database. Right now, your segmentation strategy likely relies on recency, frequency, and monetary metrics. Someone bought a pair of shoes 45 days ago, so they get enrolled in the standard 30-to-60-day post-purchase flow. It is a rigid, rules-based system looking exclusively in the rearview mirror. Implementing a […]





