Insights & Expertise
Human+AI, data, CRM and intelligent systems: what we learn building and operating, and the studies we publish.
Three AI price tiers and the CRM work that belongs in each
Opus 5.5 and GPT-6 Sol and Luna cut prices on 22 September. The larger saving is putting each CRM job on the right tier: $300 or $7.50 for the same labelling job.
Email Complaint Rate Threshold: Architecture Patterns for Scale
This reference is for email deliverability engineers, CRM managers, and marketing operations leads who need precise definitions – not approximations – when designing sending infrastructure that stays healthy at volume. If you are managing more than a few million emails a month, these terms directly affect whether your messages reach the inbox or disappear silently. […]
How to CRM Reporting Dashboard Best Practices: The 5-Step Checklist
Most CRM reporting dashboards are activity logs dressed up as analytics. They show how many calls were made, how many emails were sent, how many deals sit in each stage. What they rarely show is which activities actually move revenue, and by how much. That gap costs companies more than they realize. Sales teams optimize […]
A model that answers without writing
Most of what a company pays a writing model to do is not writing. Routing a support ticket to the right queue. Deciding whether a lead qualifies. Ranking a backlog. Scoring sentiment on a reply. Each of those is a judgment with a small set of valid answers, and each is routinely handed to a […]
Domain Warmup Email Strategy: What We Learned After 50 Implementations
A new sending domain is invisible to mailbox providers. It has no history, no reputation, no trust. The moment you send volume at scale before establishing that reputation, filters treat your messages as suspicious – and the damage compounds faster than most senders expect. We have run this process across more than 50 domain warmup […]
The 100 Most Influential People, Companies & Models in AI, 2026
A counterfactual ranking of the people, companies and models that shape AI, built Human+AI and reviewed by models from twelve AI houses.
Categories
- CRM Optimization & Deliverability 181
- AI & Business Automation 115
- Martech & Industry Trends 88
- ESPs & Marketing Automation 87
- Data Strategy & Analytics 54
- Trends, Future & Digital Ecosystems 25
- Email Design, UX & Conversion 23
- Privacy, Trust & Digital Ethics 23
- CRM Strategy & Customer Lifecycle 18
- Research, Philosophy & Thought Leadership 10
- Consulting & Advisory Practice 10
- Content Production & Brand Systems 10
- Research 1
- Investigacion, Filosofia y Liderazgo de Pensamiento 1